Privacy Policy

1. Overview

This Privacy Policy explains how HylaeanFunding ("we," "us") collects, uses, and shares information when you use our website and funding marketplace services (the "Services"). We are a funding marketplace that connects business owners with third-party lenders. We are not a lender.

2. Information we collect

We collect information you provide directly and some information automatically:

• Information you give us. When you submit our contact or application form, we collect your name, business name, email address, phone number, and the details in your message.
• Financial and business information. To match you with funding, we and our partners may collect information about your business and credit profile, including via a soft credit inquiry that does not affect your credit score.
• Automatically collected information. Like most websites, we may collect basic usage and device information (such as IP address, browser type, and pages viewed) through cookies or similar technologies. (TODO: confirm which analytics/cookies you actually run.)

3. How we use your information

• To match you with funding offers from our lender network.
• To respond to your inquiries and provide guidance and support.
• To process funding you accept and to invoice our success fee.
• To operate, maintain, and improve the Services.
• To comply with legal obligations and prevent fraud or misuse.

4. How we share your information

We do not sell your personal information. We share it only as needed:

• With lenders in our network, so they can evaluate your business and present funding offers. Each lender's use of your information is governed by its own privacy policy.
• With service providers who help us operate the Services (for example, hosting or email delivery), under confidentiality obligations.
• For legal reasons, when required by law or to protect our rights, users, or the public.

5. Cookies

We may use cookies and similar technologies to keep the site working and to understand how it is used. You can control cookies through your browser settings; disabling some cookies may affect functionality. (TODO: add a cookie banner/consent tool if required in your regions.)

6. Data retention

We retain your information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. (TODO: define specific retention periods.)

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, however, and we cannot guarantee absolute security.

8. Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, or to opt out of certain sharing. To exercise any of these, contact us at hello@hylaeanfunding.com. We will respond as required by applicable law. (TODO: confirm CCPA/GDPR or other obligations that apply to you.)

9. Third-party links

The Services may link to third-party websites, including lender sites. We are not responsible for the privacy practices of those third parties; please review their policies.

10. Children's privacy

The Services are intended for business owners and are not directed to children under 18. We do not knowingly collect information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision, and material changes will be posted on this page.

12. Contact

Questions about your privacy? Reach us at hello@hylaeanfunding.com, call +1 817-518-1235, or write to us at 950 E State Hwy 114 Ste 160, Southlake, TX 76092.